Alan & Thomas Insurance Group is a leading Chartered Insurance Broker that specialises in arranging comprehensive and competitive insurance cover for all types of marine craft including motor boats, yachts, sail boats, speed boats, RIBs and jet skis. Located next to the coastal waters of the South Coast in Poole, Dorset, our private client team have a personal affinity with the water and can offer a highly knowledgeable and professional service. They combine their expertise in sourcing the right insurance cover with their passion and knowledge of the marine world to offer our clients a first class service in Bournemouth and the surrounding areas.
We have built very close working relationships with the UK’s leading insurers in the marine insurance arena and can often negotiate policy enhancements and premium discounts for our clients. We are also members of the British Marine Federation. Originally founded in 1975, we have now firmly established ourselves as a Top 100 independent insurance broker in the UK¹.
We are the only independent broker in Dorset to have been awarded the prestigious title of ‘Chartered Insurance Broker’ by the Chartered Insurance Institute (CII) and have successfully passed rigorous inspection year on year, since first being awarded it in 2007, to retain this accreditation – known as the ‘gold standard’ in the insurance broking industry. Having this status proves to clients that they can expect the very highest levels of expertise, service and support on a continued basis from us.
We have great pride in our people and trust them to provide our clients with an exemplary customer service experience. The majority of our advisory staff have obtained their professional qualifications from the CII and are experts in their chosen sector. Clients can also benefit from our in-house claims service. We have a highly experienced team of claims managers and advisers who handle all claims and negotiations with the insurer on behalf of our clients.
In addition to our Poole headquarters, we have four further offices in Gillingham, Dorchester, Frome and Basingstoke. We now employ over seventy staff members, who all adhere to a strict set of values, chosen by them, to ensure clients are treated with the highest levels of customer service, respect and efficiency - please see below.
We work closely with the UK's leading insurers to develop bespoke insurance products, which allows us to tailor cover to our clients' exact requirements to fit their lifestyle and needs.
¹Top 100 Independent Brokers 2014 published by Insurance Age in association with Cornell Consulting
We will work together to achieve our goals by taking responsibility for our own roles and supporting others in theirs. We will maintain focus and motivation and make A&T a great place to work
Our customers are invaluable. We will respect them as without them we simply don't exist
We are passionate and enthusiastic about everything that we do. Striving to provide creative and innovative solutions for our customers and staff with a 'can do' attitude
We will consistently deliver what we promise in a personal, professional and ethical manner
By setting exceptional standards we will win and retain customers and drive profitability for investment in our future